FAQ
Find quick answers about Luvonese AI — from features and usage to billing, security, and more.
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General FAQs
Common questions about how our platform works, features, account setup, and general usage.
What is Luvonese AI?
Luvonese AI is an all-in-one productivity platform powered by AI. It includes features like AI chat, to-do lists, agenda, visual boards, and smart note-taking to help you stay organized and focused.
How does the AI Chat feature work?
Our AI Chat is designed to help you brainstorm, summarize, write, plan tasks, or even answer questions. It remembers recent context and offers intelligent responses based on your goals.
Can I use Luvonese AI to manage my daily tasks?
Absolutely! Luvonese AI comes with an integrated to-do list and task planner. You can create tasks, set deadlines, prioritize, and even connect them to notes or agendas.
Does Luvonese AI support multiple languages?
Yes. Our AI chat supports multiple languages and can help you translate, write, or summarize content in different languages, including Bahasa Indonesia, English, and more.
Is my data safe with Luvonese AI?
Yes. We prioritize data privacy and security. All user data is encrypted and stored securely. You always have control over what’s saved or deleted.
Does Luvonese AI have usage limits?
Yes, limits vary by subscription plan. Excessive use may result in temporary restrictions.
Billing FAQs
Find answers related to payments, subscriptions, refunds, and invoices.
Is there a free version of Luvonese AI?
Yes! We offer a free version with core features. Premium plans unlock advanced AI memory, extended context, and more powerful productivity tools.
Can I share my Luvonese AI account with others?
No. Luvonese AI accounts are strictly for individual use. Account sharing or misuse may result in account suspension or permanent ban.
Will I receive an invoice or receipt after payment?
Yes. An invoice and receipt will be automatically sent to your registered email after each successful transaction. You can also download past invoices from your account.
What payment methods are available?
We currently support only safe and non-card-based payment methods such as QRIS, ShopeePay, and Virtual Account Bank Transfer.
Is my payment secure?
Yes. Payments are processed on Midtrans’ secure platform; we do not store your financial details.
Can I get a refund?
No, all subscription fees are non-refundable unless required by law.
What happens when my plan expires?
If you cancel or fail to renew your subscription, your account will downgrade to the free tier and premium features will be disabled.
Additional FAQs
Explore extra questions covering features, settings, compatibility, and other useful tips.
How do I use the smart notes feature?
You can create notes as usual, but with a twist — use AI to auto-summarize, rewrite, or tag them. You can also link notes to agendas or visual boards for better organization.
What is the Visual Board feature for?
The Visual Board allows you to organize your ideas, files, and tasks like a digital workspace — similar to Figma or Miro — but smarter with AI integration to assist your workflows.
Does Luvonese AI store my Gmail or Google Calendar data?
No. Access is temporary during your session and deleted after it ends.
Can I delete my account?
Yes, request deletion anytime via hello@luvonese.com and we’ll process it within 14 business days.
Is AI content always accurate?
Not always — please verify AI-generated results before use.